Shipping
DOMESTIC SHIPPING IN THE UNITED STATES
Most items including drug tests and non-refrigerated lab supplies ship free within the continental lower 48 United States free of charge on web orders over $100. NOTE: The free shipping offer does not apply to Alaska or Hawaii. Items over 1lb usually ship via UPS Ground and items under a 1lb frequently ship via USPS Priority Mail or First Class. Express options are available including FedEx 2Day and FedEx Standard Overnight. Any charges applied to orders for shipping are calculated based on weight and the location of your shipping address.
SHIPPING OUTSIDE THE UNITED STATES
At this time we do not ship directly to locations outside of the United States. However, we do have many international customers who receive our products thru platforms like Amazon and Ebay. We also have customers who purchase from us directly who use a 3rd party shipper. A great example of a 3rd party shipper is: MYUS.COM
JOIN OUR AUTOSHIP PROGRAM
Clients who order from us on a regular basis enjoy the convenience of our auto-ship program. We would be happy to analyze your usage and recommend a weekly, biweekly, monthly, or quarterly shipping schedule. No more guessing how many kits to order - With automatic shipments you'll free up your staff's time to focus on what matters most.
RETURNS
If you would like to return your purchase please do so within 30 days of the delivery of your product. Please ship your item(s) back to the following address with a valid tracking number available to track the location of the return shipment:
Identify Diagnostics
2361 Whitfield Park Avenue
Sarasota, FL 34243 USA